Last Updated: August 1st, 2017

We respect your privacy and believe that data security and privacy are critical to building our business. We’ve developed this Privacy Policy to demonstrate our commitment to your privacy and explain our practices regarding the collection, protection, usage, and disclosure of information within and related to Orchard.ai (“Orchard”, “we”, and “us”) and our products and services. By using our website, application, or other online services managed or created by us (collectively, our “Service”), you consent to your information being used in accordance with this Privacy Policy and you agree to consent and comply with our Terms of Service.

If you have any questions about our privacy practices, please contact us.

COLLECTION OF PERSONAL INFORMATION

We may collect Personal Information, including Sensitive Data, and other information from you as part of using Orchard. “Personal Information” means individually identifiable information that would allow us to potentially determine the actual identity of, and contact information of, a specific living person.

Information You Provide

You may be asked to provide Personal Information when you create an Orchard account and when you contact or interact with our Service. For example, in order to register as a user with Orchard, you will be asked to verify your mobile phone number. In connection with Orchard, you may be asked to connect to 3rd party services (such as Google, Facebook, Twitter, etc), sharing profile, contacts, calendar, or email related information. We may also collect your geolocation information with your consent.

Sensitive Data includes information, notes, or content (e.g. photographs, video, profile) that you optionally provide that may reveal attributes about your personality, ethnicity, nationality, or other attributes. By providing Sensitive Data to us, you consent to the collection, use and disclosure of Sensitive Data as permitted by applicable privacy laws.

Information Collected Automatically or from Third Parties

We utilize various technologies, such as “cookies”, device IDs, advertising IDs, pixel tags and web beacons on our website and in our applications at Orchard, and in email messages, advertisements, or other communications. These technologies help improve the user experience – for example by keeping a user logged in and remembering their username or other information between sessions.

Further, we may collect information automatically through the use of our Service, and may utilize third-party providers of data to provide us with additional Personal Information about you or your usage of our Service. We do this only to improve your experience.

By using the Service, you are authorizing us to gather, parse and retain Personal Information and Sensitive Data related to the providing our Service. When you provide, or when we collect, personal information through our Service, the information may be sent to servers located in the United States and countries around the world.

USE OF PERSONAL INFORMATION

We may use information that we collect about you to:

  • deliver and improve our products and services, and manage our business;
  • manage your account and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products, services, and content;
  • communicate with you by email, telephone, or mobile devices about products or services that may be of interest to you;
  • track your usage via website or mobile application analytics;
  • verify your eligibility to use our products, and in connection with contests or sweepstakes;
  • enforce or exercise any rights in our Terms of Use; and
  • perform functions or services as otherwise described to you at the time of collection.

For the sake of clarity, because we think Privacy is critically important:

  • We will never sell your Personal Information to 3rd party companies. We may share limited amounts of your Personal Information with 3rd parties, but only in a manner consistent with the Third Party Disclosures in this Policy.
  • We may use your Personal Information in connection with retrieving additional data about you from Third Parties. For example, we may use your email address to retrieve (from a Third Party) a list of your social media accounts or biographical information about you.
  • We may share limited amounts of your Personal Information with other users of Orchard, in connection with their use of the Service, just as we may show limited amounts of others Personal Information to you. This limited information may include, but is not limited to, your name, photo, and biographical information.
  • We may occasionally use Personal Information to send you important notices such as software updates or notices related to your purchased and billing status, changes to this or other policies, or significant changes to our products or services. Because this information is critical in nature, you may not be able to opt-out of receiving these notices while you maintain an account with Orchard.
AGGREGATED AND/OR NON-PERSONAL INFORMATION

We may use and share non-personal information we collect under any of the above circumstances. We may combine non-personal information we collect with additional non-personal information collected from other sources.

We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis, advertising, marketing, or other business purposes. Aggregated data is considered Non-Personal information and is not used to identify a person.

For example, we may engage a data provider who may collect log data from you (including IP address and information about your browser or operating system), or we may employ multiple third-party analytics or data analysis tools to better understand how users engage with Orchard, and to help us improve the Service.

To opt out of the sharing of your non-personal information, including geolocation information, please discontinue use of the Orchard application.

COLLECTION AND USE OF DATA FROM CONNECTED SERVICES

As part of using Orchard, you may authorize our servers to connect to a number of third-party or device-specific Connected Services, such as calendars, email accounts, social media accounts, and other services or data repositories. By connecting these accounts, you authorize us to retrieve data such as calendar events, email metadata, friends, followers, profile data, and other data that these services allow us access to, on your behalf. We collect this data to provide you a better experience using Orchard.

You can remove the Connected Services data Orchard stores at anytime from within Settings in the Orchard app. Doing so may limit the functionality of Orchard.

THIRD PARTY DISCLOSURES

Service Providers.

At times we may make certain Personal Information available to strategic partners and service providers solely for the purpose of assisting us in providing, enhancing or marketing Orchard. For example, we may use third parties to process credit card and payment information in accordance with PCI compliance security guidelines.

Legal Requirements & Policy Enforcement.

We may be legally compelled – due to law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − to disclose your Personal Information, Non-Personal Information, Email Accounts and Private Email Messages. We will only disclose information about you if we determine it is necessary or appropriately required by law related to a clear purpose of national security, law enforcement, or other issues of public importance. Unless legally restricted from doing so, we will attempt to notify you of any disclosure of your Personal Information we are legally-compelled to make.

We may also disclose information about you if we determine that disclosure is reasonably necessary to ensure compliance with our service terms, or to protect our operations or our other users.

In the event of a reorganization, merger, sale or change of ownership we may transfer any and all information, including Personal Information we collect, to the new owner.

ACCESSING AND CORRECTING YOUR INFORMATION

If you have an Orchard account, you have the ability to review and update your personal information within the Service by opening your account and going to settings. Applicable privacy laws may allow you the right to access and/or request the correction of errors or omissions in your personal information that is in our custody or under our control. Our team will assist you with the access request. This includes:

  • Identification of personal information under our custody or control; and
  • Information about how personal information under our control may be or has been used by us.

We will respond to requests as quickly as possible and within the time allowed by all applicable privacy laws, and will make every effort to respond as accurately and completely as possible.

DATA RETENTION

You may delete your Connected Services data at any time. For all other data, we may keep certain amounts of your Personal Information as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retain certain data for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We take security seriously, and are employing measures to help safeguard your personal information from unauthorized access and disclosure. We take industry standard precautions including using Secure Sockets Layer (SSL), encryption, and OAuth for Connected Services where possible.

However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, chats, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Should an illegal attack or breach occur, we will notify you in accordance with local law and we will supply the appropriate authorities with available information on the third party in the event the attack comes under prosecution.

Further, it is your responsibility to keep any authentication methods, passwords, or tokens used with Orchard private and secure. We strongly recommend against sharing your logins and passwords with others.

CHILDREN'S PRIVACY

Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children under the age of 18. If we become aware that a person under the age of 18 has provided us with information, we will take actions to delete such information.

ONWARD TRANSFER AND CONSENT TO INTERNATIONAL PROCESSING

We are a growing corporation with users and operations in multiple countries, including the European Union. We have developed data practices designed to assure information is appropriately protected but we cannot always know where personal information may be accessed or processed. While our primary data centers are in the United States, we may transfer personal information or other information to our offices outside of the United States. In addition, we may employ other companies and individuals to perform functions on our behalf. If we disclose personal information to a third party or to our employees outside of the United States, we will seek assurances that any information we may provide to them is safeguarded adequately and in accordance with this Privacy Policy and the requirements of applicable privacy laws.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data, including sensitive data, by Orchard from your region to countries which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area, including the United States. By providing your personal information, you consent to any transfer and processing in accordance with this Policy.

NO RIGHTS OF THIRD PARTIES

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

CHANGES TO THIS PRIVACY POLICY

We will occasionally update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Service, or advances in technology. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy, which will be posted on the Services under “Settings” and also on Orchard.ai, and you should regularly check for the most recent version, which is the version that applies.

If we make any material changes to this Privacy Policy, we will notify you of the changes by reasonable means, which could include notifications through the Services or via email. Please review the changes carefully. Your continued use of the Services following the posting of changes to this policy will mean you consent to and accept those changes. If you do not consent to such changes you can delete your account by following the instructions under Settings.

HOW TO CONTACT US

If you have any questions about this Privacy Policy, please contact us by email or postal mail as follows:

Privacy Officer
Orchard.ai / Preposterous Inc.
301 W Grand Ave, Ste 160
Chicago, IL 60654
[email protected]